Great service Emma Louise

We have been dealing with Emma Louise who has made the booking experience so straight forward and no hassle. We would recommend them in a heart beat for any booking. Hopefully after the Thailand holiday and we venture long haul again we get to deal with them again.

I cannot recommend travel garden enough from first booking our holiday to having to cancel due to a Medical emergency Nancy the travel consultant has been absolutely amazing unfortunately we had to cancel our holiday due to my husband having a medical emergency and from the First initial contact to 4 hours later all our money was back in our account. They was so understanding took away any pressure that we did not need at this time to know that this lady who I have not had the pleasure of meeting seems more of a friend than a stranger Once my husband is fully recovered. We will definitely be using travel garden again. The pricing the service the support from booking our holiday to unfortunately cancelling just goes to show how understanding Travel Garden really are. It’s not all about making money. It’s about putting the customer First and this is what Nancy definitely did.once again Thank you so much. Tina & Graham Waite xxx

What can I say! Amazing company to book with.We booked to go to Thailand in June and Omg, we’ve never been looked after so much by a travel company before. It was absolutely brilliant. So much so that we’ve literally just booked again to go to Japan, China and Vietnam next April. Sean Martin - you have the patience of a saint! Nothing is too much trouble for you.If you’re thinking of using Travel Garden… I say, go for it, you will not be disappointment. I’ve recommended you to lots of friends and family as you really are second to none. Thanks again Sean.

I cannot recommend Sean Martin highly enough! Planning a once-in-a-lifetime trip to Thailand and Bali felt like a huge undertaking, but Sean made the entire process absolutely seamless and enjoyable. He was incredibly patient, taking the time to genuinely listen to all of my wants and needs for this special holiday. His attentiveness to every detail was remarkable, and I truly appreciated how he handled all the back and forth with such grace. Sean understood exactly what I envisioned, and to top it all off, he even arranged a complimentary elephant sanctuary experience for us, which was an incredible bonus! Thanks to him, I'm confident this will be an unforgettable experience. Thank you, Sean, for your exceptional service! Holiday ain’t until next year so tune into the review of everything.

Issac from Travel Garden planned a fantastic holiday to Thailand for me! The itinerary is everything I was looking for. Issac took my preferences and made sure it was tailored to what I wanted and within budget. The accommodation is perfect and even booked an excussion for me. I couldn't have asked for an easier experience booking my trip. Highly recommend travel garden and especially Isaac for all the hard work!

Natasha was very responsive over email to help us with finding the right holiday to meet our needs.

A wonderful experience from start to finish. Sean Martin dealt with our booking and he was efficient, helpful and went the extra mile to ensure that we have the best experience on our upcoming trip to Thailand. An exceptionally good deal, fantastic organisation of the complete package and excellent communication throughout the whole process. I would highly recommend both Sean and Travel Garden. Thank you 🙏🏻

Just booked a Thailand trip, Emma Louise was extremely helpful and aided in creating a brilliant and luxurious package, giving a variety of options to choose from. The first time I’ve booked a holiday this way before and was somewhat nervous about it. Emma Louise was very supportive, explaining the process, answering any questions that I had and making the whole booking process easy.Thank you Emma Louise!

From the first point of contact Isaac could not do enough for us. He found the specific dates even the airline what we preferred 😊 He kept in contact all day and sent several holidays that we wanted to look over. We finally decided on one and we can’t wait to go . Isaac had the email confirmation sent straight away. So from first message until the final Confirmation the correspondence has been first class, and we can’t wait to go to Thailand and enjoy our adventure thanks Isaac.

Just booked a Kenya safari and Zanzibar trip. Emma Louise was very helpful and created a package to suit my needs, giving a variety of options to choose from. I've never booked a holiday this way before and was very apprehensive about it. Emma Louise was very supportive and explained the process, answering any queries I had promptly, making the whole booking process very simple. Thank you Emma Louise!

I’ve just completed the booking process for an upcoming trip with Travel Garden, and I couldn’t be more pleased with the service so far. Natasha, who handled my booking, was incredibly helpful from start to finish. She took the time to really understand what I was looking for and put together a trip that feels completely tailored to me.From the destination choices to the accommodations and itinerary, every aspect of the trip has been thoughtfully customised to suit my preferences, interests, and budget. Natasha’s attention to detail and personal approach made the entire planning experience enjoyable and stress-free.Although I haven’t travelled yet, the care and professionalism I’ve experienced so far give me full confidence that I’m in great hands. I’m genuinely excited for this trip, and I’m already impressed by how personalised the service has been. Highly recommend!

I have been recommended by my friend to Travel Garden, and I can honestly say this holiday was not like booking a beach holiday to Spain, there have been so many questions back and forth, Sean Martin is so professional and has made my booking so smooth and nothing is too much bother. I can only thank you and I hope our adventure is the best. I highly recommend you.

I wasn’t sure about booking in this way but from start to finish the experience has been amazing! Sean Martin was excellent, nothing too much trouble (I asked a lot of questions) He gave me time but also followed up when needed. I just hope the trip is as wonderful as the service has been!

I just have booked a holiday trip to Asia with Travel Garden. I highly recommend John. He is very helpful and I cannot thank him enough for the assistance he gave me. From the beginning and some changes I requested to make my partner birthday memorable. I can't wait for September travel.

Have just booked a holiday for next year with Sean Martin, he’s been very helpful and got us a great price, good communication and got us what we wanted.

Amazing This is our 2nd year booking with Travel Garden and yet again we had a fantastic time. Big shout out to Emma Louise and the rest of the team from the booking process, communication, flights, car pick ups and amazing hotels it was effortless. Can’t wait to book with them again next year

Isaac was absolutely fantastic, He kept coming back with options for me,when I added more to my holiday booked. He followed up continuously. I value Customer Service, and Isaac excelled.. A sure treasure to the team.

I booked a 3 island Thailand trip for may 26 through Sean Martin at travel garden, his customer service was excellent, he got me a fantastic deal, and threw in a free elephant sanctuary trip. I have already recommended him to friends and would definitely deal with him again! I will further review once I have been on the trip

Ryan Anderson and Isabella were excluded in finding me the packages and even though we made lots of changes to the packages to get it right they were excellent in helping and tailoring to our needs. Would recommend.

Booked our first trip to Thailand. Had Natasha Walton organise everything for us..The whole process has been so easy and comfortable to get through.. Communication has been fantastic and made the whole booking process so easy..A+ service.. Thank you.

Highly recommend Lucas. His patience and understanding has been amazing, we have changed destination so many times. He promptly answers all questions and concerns. If our holiday goes as smoothly as the booking , it will be fantastic. 🌞 Thank you Lucas

We have been dealing with Lucas over the past week regarding a trip to Thailand. He has been so patient and kind and gave us so many options to try and help us as much as possible. I would highly recommend Lucas and travel garden for their professionalism in organising a very important and much sought after holiday,celebrating 20 years of marriage.

Unbelievable professionalism from Emma Louise, we started with plans in mind, but they changed every day for 2 weeks solid, no issues just had to Watsapp Emma Louise, 5 mins later all updated (and there was a few updates) 2026 group holiday sorted, will def be back for 2027 trip.

Isabella feo has been amazing helping me book our holiday, nothing was too much trouble, she arranged and sorted to our needs, thankyou so much again

Lucus was able to build us a personalised multi destination trip to Bali for our most special trip yet - a joint honeymoon & 40th wedding anniversary trip over Christmas & NYE with our parents. He was extremely attentive, patient (he ended up building us 5 different itineraries before us deciding) and very reassuring when we had queries regarding the holidays protection. Thank you Lucus, we can’t wait for this upcoming trip!

Just landed home from the most amazing holiday in Thailand! We booked through travel garden Emma Louise and Ryan Anderson where absolutely fantastic from first contacting them to book our holiday right until we landing home, nothing was to much for them and they stayed in contact with us throughout the holiday making sure we were ok and all transfers were on time , I can't recommend this company enough, already friends of ours have booked with them and we definitely will be booking again for next year,,, thank you so much for making our holiday so special Garry and Elaine Shakespeare

Very helpful and helped as soon as any difficulties arouse

From begining to end my experience with Travel Garden booking my holiday for next year has been fabulous. Natasha Walton has went above and beyond to find us the perfect holiday, even down to the amendments of hotels, only through choice of my own, with great communication and very speedy in that. Can't wait to get on that plane, thank you so so much

Travel garden took all the planning and stress out of planning the holiday. They were very helpful with all the amendments that we wanted to make to the deal ie different dates and flights making it tailored to us.

We recently returned from the most incredible holiday in Thailand, and we owe it all to our fantastic travel agent, Barry! From the moment we reached out for help planning our trip, he took the time to truly understand our preferences and crafted a personalized itinerary that exceeded all our expectations. Every detail was meticulously planned, from the stunning resorts we stayed in to the exciting excursions, local experiences, and seamless transfers.They went above and beyond in providing us with insider recommendations for restaurants, hidden gems, and cultural experiences that made our trip feel truly authentic. Communication was effortless, and he was always available to answer questions or offer guidance throughout the entire journey. We felt completely cared for, and their attention to detail ensured that our trip was stress-free and unforgettable.This was by far the best holiday we've ever had, and we can't thank our travel garden and Barry enough for making it all possible. If you're looking to plan a trip to Thailand (or anywhere else), we wholeheartedly recommend working with them!

Just booked with Emma Louise, she was amazing catered for all our needs no problems... brilliant experience

Had booked a bucket list trip To Thailand and was really looking forward to it but due to health reasons had to cancel almost last minute. Natasha Walton was very helpful and has processed my rebate and my Insurance almost covered the rest Will look forward to better health and booking through Travel Garden in the future

Booked Holiday with Nancy for a trip to Thailand in 2026 , All information and itinerary explained and other option given. Excellent service

Was looking at booking a holiday to Thailand for me and my family as I have never been I had no idea of where to start but Emma Louise help me with numerous options, prices and expert advice and was so patient with all my questions and changes of mind with areas and hotels such a great experience.

Booked our holiday with Natasha Walton for our trip to Thailand and I can honestly say it was such an ease. She built a package for us travelling numerous cities on numerous flights and nothing was to much for her. Can’t recommend her enough.

We have just booked our holiday to Thailand 🇹🇭 with the amazing Sean Martin, his help from start to finish has been top notch, I’ve asked a million questions over the last 3 days before booking & his patience has been so very professional. We can’t wait to get away now . Thank you again Sean for all you help & advise.

A fantastic service and extremely helpful to me much appreciated Sean Martin the best 🙂

Travel garden did an amazing job at organising & booking our Thailand 2025 adventure. Nancy was so helpful - booked the flights, land & sea transfers as well as beautiful hotels in Phuket, Phi Phi & Krabi. We were contacted by the transfer/ taxi company the day before each move and travel garden checked in with us throughout. An amazing, seamless experience - and we had the trip of a lifetime.

Well….we have been to our holiday which we booked through Ryan Anderson at Travel Garden and it could not have been any better. Ryan was always on hand via WhatsApp and bless him, he dealt with my anxiety and 1001 questions with empathy and patience. Ryan provided us with a first class customer service. We cannot wait to book our next holiday via Ryan at Travel Garden. We just have to agree on a place to go.

Excellent from beginning to the end! Had 12 night holiday in Thailand Phuket - Phi Phi island - Krabi and Bangkok. Travel Garden made sure there was nothing to worry about while we were on holidays, the transfers between places were well organised and when there was some question while on holidays the response was within minutes with Travel Garden. Couldn’t be more delighted with service! Will book thru this agency again.

I booked my 1st solo trip to Thailand last Summer with Natasha Walton! She has been excellent ever since!Natasha is so helpful! I had an idea of what I wanted from the trip but I wasn’t 100% sure. She planned everything for me, even organising an ethical elephant sanctuary! All flights, internal private transfers and accommodation has been planned perfectly!Just a few days ago Natasha booked my dream Vietnam & Cambodia trip! I knew exactly what I wanted from the trip so passed on this information and within 24 hours it was booked! Service is 10/10!

Lovley lady very helpful understand your needs never booked with them before as thing go will definitely book again

Just booked with Nancy Aidan . What can I say, she’s been absolutely amazing. Quick response to all my questions, and there were a lot. Very helpful. Put me at ease booking through a company I’d never heard of before. Nancy has planned a fabulous holiday for us. She made stress free. Would definitely be booking again through this company. Hopefully we will get Nancy again to help us 100% would recommend this company and Nancy

Hi just booked r dream holiday to Thailand with travel garden, and frome the beginning natasha Walton organized everything with perfection flights hotels,baggage every detail was organised stress free, correspondence was amazing messaged within minutes, without her. Booking this type of holiday would have been very stressful, cannot thank her enough would highly recommend the company and especially natasha x😊

We had Nancy handling our package we chopped and changed so many things and still she managed to find us the best deal and with perfect communication we are so excited for our honeymoon we cannot wait !!

Brilliant service thank you Nancy Aidan definitely recommend.Very helpful throughout the booking process

Booked a holiday with Natasha Walton. The booking experience has been great. She has answered all my questions and is very helpful. We can’t wait to go in may 2026 😁

Excellent customer service from Ryan Anderson, very patient, helpful, and done his very best to accommodate my wishes. Thank you, Ryan!

We have just booked our 2025 Thailand Christmas Holiday and would like to thank Nancy who looked after us. She was so professional and patient as we changed our minds a few times and bombarded her with numerous questions. Although it's a while away we're really looking forward to our holiday and hopefully everything will go just as smoothly.